No, you can checkout with as little as 1 product in your cart, regardless of total value amount. Please note however that higher purchase quantities can lead to certain discounts on unit price and/or shipping.
No, at this time, all our orders are tax free.
At this time, we only accept payment online through PayPal or major credit cards such as Visa, MasterCard, American Express or Discover Cards. At this time, we are not accepting checks or money orders. Payment by Bank Wire is also acceptable if required.
Make sure to verify your order confirmation as soon as you receive it and very all the details of your order. Changes can be made as long as the order is in processing or if the changes don't affect the current processing. Order cancellation will be accepted at no charge as long as the order has not began being processed. Once the order has starting to be processed, any order cancellation will be penalized by the material and labor cost used plus a 10% penalty fee of the total order amount. At any rate, contact us as soon possible.
We pride ourselves in delivering top quality products to meet the satisfaction of our customers. As soon as you receive your order, please inspect it carefully and make sure that everything meets your requirements. If you notice that your order is damaged and you wish to exchange it, please return it in its original package and condition to us, and we'll exchange the product for you. Please note that you are responsible for any shipping cost incurred. If for any reason you are not satisfied with your order and wish to get a refund, please return the product to us within 30 days in its original condition. As soon as we receive the product back, we'll issue you a prompt refund. Please note that you are responsible for any shipping cost incurred, also items that are in good conditions will be refunded.
No, origami are handicrafts and therefore require a minimum amount of time to be manufactured, I recommend you to contact us to discuss more in details about your needs and what can be done.
Ordering is very simple! Just browse through the different categories and select your favorite items, then add them to your shopping cart by clicking on the "add to cart" button. Once you are done shopping, click on the button "proceed to checkout" and you'll be sent to a one-page checkout where you'll be able to finalize your order by entering your billing and shipping information. At last, when you confirmed all your information, you'll be able to proceed to make the payment.
Yes, we deliver worldwide.
Yes, you'll receive an email from us and one from PayPal too. Also each time your order status changes, you'll be updated by email.
All orders are shipped within 24 hours (up to 48 hours) after processing. The processing time of an order depends of its size and the items orders as all are made to order. However, as a general rule, ordered are processed within 24 hours to 72 hours.
From the moment you place an order with us, you'll receive an email notification each time your order changes status from processing to packaging, to shipping, etc... Once your order has been shipped be it by regular airmail or express mail service, you'll be given a tracking number as all the orders are sent registered.
If the postal service is unable to deliver your order due to an incorrect address, the order will be returned to us. In such case, the sender is responsible for any reshipping fees incurred to redeliver the package. Order cancellation due to wrong delivery address will be treated as an order cancellation (with all the penalties that apply) and are not covered by "Satisfaction Guaranteed" policy as you never got to actually see or evaluate the product.
Due to the nature of these items (can't be resold), we do not accept return for these products, however normal exchange policies apply.