Frequently Asked Questions

General

  • Is there a minimum amount or quantity to order?
  • Do you charge a sales tax?
  • What are my payment options?
  • How do I make changes or cancel my order?
  • What is your return & exchange policy?
  • Can you do "Rush" order for me?
  • How do I place an order online?
  • Shipping & Tracking

  • Do you ship internationally?
  • Will I get an email after I placed my order?
  • When will my order be shipped?
  • How can I check the status of my order?
  • What if my order is undeliverable?
  • Custom Orders

  • Can I return a custom item?